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Placing Orders on

Order can be placed on by creating an account. The creation of an account is free and requires details such as your phone number and e-mail address. Upon entering the requisite details, users need to verify their mobile and e-mail address.

Please note that orders can be placed only by creating an account and not over telephone. Kindly call our customer care executive on 040 - 60606070 for any account related enquiry. We will be more than happy to assist you.

Items that are out of stock can be pre ordered on The payment for a pre-ordered item has to be made in advance. will inform customers through e-mail and phone, before delivering the order.

In case is unable to fulfill your order due to any reason whatsoever, it will inform customers within 2 days of order receipt and credit the payment to their respective accounts.

Order Cancellation:

Orders once placed can be cancelled prior to dispatch and not subsequently.

Payment policy:

Payments for products ordered on can either be made immediately or by availing a Cash on Delivery (CoD) service. At present, we are offering CoD service only for Hyderabad and its vicinity.

All items displayed on are clearly demarcated as CoD and non CoD. has partnered with numerous banks and accepts payments on a secure payment gateway such as EBS and offers multiple modes - credit/debit cards and net-banking.

Shipping and Delivery:

At, we value our customers and as a service offer free shipping on cart value more than or equal to INR 1000/-. A cart value below INR 1000/- attracts a delivery/shipping charge of INR 50/-. Customers can also avail expedited product deliveries by selecting the premium shipping option. Please note that a quicker delivery option such as premium shipping is a chargeable option.

Exchange & Product Warranty:

At, products enjoy a 10 day return policy. All products displayed on are clearly marked as returnable/non returnable. Products that have been marked as non-returnable cannot be exchanged or returned once they have been ordered. Approved returns receive a store credit coupon code. This store credit coupon is valid for a period of three months from the date of issue and can be utilized to pay for a new order.

For returning a product please call our customer care executive on 040 - 60606070 and communicate the details about the product you wish to return. Standard return /exchange criteria as mentioned below needs to be followed for exchanging/returning a product.

All return charges for exchanging a product need to be borne by the customer and not with the exception being damaged/faulty product delivery or an incorrect product shipment/non availability of pre-ordered products.

Product Return Policy:

  • Products that display a no-return icon; implies that the product is not eligible for return.
  • Products not sent in its original box, without the original packaging, manuals and all items sent with the product at the time of delivery will not be eligible for a return.
  • Products kept with the customer for more than 10 working days will not be eligible for a return.
  • Products sent back in a damaged box will not be eligible for a return.
  • Products and product packaging with unreadable, omitted and altered serial number will not be eligible for return.

Product Warranty is dependent upon the manufacturer. Please read the warranty card for more details.

Refunds and waiver of return charges: offers a refund and waives off the return charges only in case of a damaged/faulty product delivery or an incorrect product shipment/non availability of pre-ordered products.