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Help Center
What are the benefits of signing up (registering) with SurgiKart?
SurgiKart displays and sells various healthcare related surgical and medical products to both individuals and healthcare organizations.  Even though registration is not required for viewing the products on SurgiKart.com, it is mandatory for making the final purchase / at the time of check-out. 
Also, as a registered member of SurgiKart.com, you can keep yourself abreast of the new product offerings / sales at SurgiKart.com.  Certain sections of our website (such a giving product reviews) are restricted to registered members only. 
Registration to SurgiKart.com is completely FREE.


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How do I sign up / register for SurgiKart.com?
  1. From our Sign-up page at http://www.SurgiKart.com, enter your First Name (given name), Last Name (surname), valid Email address (eg: myemail.id@example.com) and your desired password and click on "Create Account" button.  Do remember to *read* "Terms and Conditions" of SurgiKart and check (select) the checkbox signifying your acceptance of SurgiKart's terms
  2. SurgiKart sends you an email to the email address you had specified, requesting you to validate your email address.  Also, an SMS would be sent to the phone number you had listed in the registration screen, to verify the authenticity of your phone number
  3. Open you Email Inbox and look for an email from our SurgiKart team, with the subject line "SurgiKart Registration".  In that email's body, there would be a clickable link (URL), clicking on which would automatically validate your email address
  4. Once your email address is validated, you would be able to login to SurgiKart.com, using "Sign In" section of SurgiKart.com's main page.  If you need to learn more about how to use the "Sign In" section, please see the Help topic titled "How do I sign in into SurgiKart?"

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How do I Sign In (login) into SurgiKart?
  1. After you complete your "Sign-up" process for creating a valid account for SurgiKart, you would be allowed to sign-in into SurgiKart.com.  If you need to learn more about "Sign-up" process of SurgiKart, please see the Help topic titled "How do I Sign-up for SurgiKart"
  2. In the "Sign In" section of SurgiKart.com main page, enter your email address used and verified during the intial verification process at sign-up and enter your password chosen during sign-up
  3. After entering Email ID (same as your user ID), click on "Sign In" button.  Checking "Remember Login" checkbox would save your SurgiKart's user ID and password on the computer you are using.  If it is a public computer, please do not check this checkbox.

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I've forgotten my password for SurgiKart. What do I do?
If you had forgotten your password to access SurgiKart:

  1. Click on "Forgot Password" link on the main SurgiKart page.  Clicking on this link brings up a pop-up page titled "Forgot password"
  2. Enter your email ID used during initial registration process and click "Submit" button.  Your password would be emailed to your email address.
  3. NOTE: If you had forgotten your email address used during registration process, you need to call us or contact us via our contact form at SurgiKart's "Contact Us" form.


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How do I change my password for SurgiKart?
The following is the procedure for changing your SurgiKart.com password:
  
  1. You need to login into SurgiKart in order to change your password
  2. Once logged into SurgiKart, click on the arrow / wedge icon at the top right side of the page.  The drop down menu list shows an option "Change Password"
  3. Enter your old password, new password and confirm your new password and click on "Change Password" button
  4. After verifying the data you entered, your password would be changed
  5. An email would be sent to your email address (your user ID) informing the password change.

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How do I give Feedback / Suggestion on SurgiKart's features?
Your Feedback / Suggestions are very valuable to us.  We review each one of them meticulously and would get back to you if more information is needed from you. 
To provide feedback / suggestion to SurgiKart:
  1. Click on the "Feedback" button, attached to the right side of the window frame
  2. Clicking on the "Feedback" button would show a pop-up page that accepts your suggestion.  Enter the values for the prompted fields and click "Submit" button.  We would receive your feedback / suggestion immediately.

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